RSW CHATTANOOGA

Client Experience Manual

STEP 1: Concept, Design & Preliminary Budget

We make the process easy. Our experienced designers will help you clarify the kind of home you want and need. Additionally, we will help you design a budget that is within your needs. We’ll discuss everything from exterior trends and classic curb appeal, to the details that may impact your budget. We’re here to help you.

STEP 2: Integrated Project Delivery

Integrated project delivery (IPD) is a collaborative alliance of people, systems, business structures and practices into a process that harnesses the talents and insights of all participants to optimize project results, increase value to the owner, reduce waste, and maximize efficiency through all phases of design, fabrication, and installation.

STEP 3: Planning & Production

Our director of projects will focus on each client’s design, engineering, and budget for a superior outcome. Next, our site supervisor and other team members will review and complete your exterior renovation timeline. Expect superior results.

STEP 4: Pre-construction & Construction

We are excited to get our construction team started at your location. They are ready to turn your dreams into reality. Each of the team members will work hand in hand to get your home project completed successfully. Our clients receive regular progress updates. You can expect clear and concise communication.

Step 5: Post-installation & Completion

We walk through every project we complete. Together, we will focus on every detail to make sure you are completely satisfied. We believe our job is not complete until our client(s) are thrilled with the results. That’s our commitment to you. We take pride in every project. Thank you for your trust in our services.

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